You are entitled to cancel this contract provided you contact us within 14 days of receiving your purchases and we will send you a Returns form. You then have a further 14 days to send the goods back to us. Provided the items are returned in their original condition and sent back in suitable packaging, we will give you a refund for the cost of the item including a standard delivery charge.

If you wish to exchange your item, you can then place a new order for the item you wish to exchange your original order for.

If you wish to exercise your right to cancel this contract prior to order despatch, please contact our customer services department on 00 44 (0)1437 729070 or by e-mail: info@thepeepaltree.co.uk . If your order has already been despatched please follow the procedure set out in the Returns section.